Coronavirus FAQs (from 17 May 2021)

Last Updated: 11 May 2021, 16:30

Is there a limit on the number of people attending funerals?

  • While restrictions on the number of mourners attending funerals has been lifted from May 17th, social distancing
    requirements are still in place. As a result of this we are having to limit the number of mourners that are able to
    physically attend services for loved ones.
    You should still socially distance from people you do not live with (or have not formed a support bubble with).

    • There are 55 seats in the chapel, some of which are in pairs or threes to allow people from the same bubble to sit together while still observing a 2 metre distance from other mourners. The front two rows allow for larger family/bubble groups (up to 6 or 7) but can also allow for individuals if sat with empty seats between.
    • The seating availability reduces to 22 seats if mourners are from separate households, with the required 2 metre distancing between each one.

Who can attend?

  • There are no longer restrictions on who can attend.
    Close family members are exempted from the legal requirement to self-isolate to attend a funeral ceremony. ​In this instance, we would strongly recommend that mourner(s) do not attend in person but are instead advised to attend virtually, for example through a video link.
    If, after very careful consideration and with awareness of the risks they may pose to others, a mourner who is required to self-isolate chooses to attend the funeral of a close family member it is essential that all of the following precautions are taken:
    • advising the funeral organiser and other mourners that they are in their self-isolation period, and ensuring that they do not attend at the same time as another mourner who may be clinically vulnerable or clinically extremely vulnerable
    • maintaining a distance of at least 2 metres between themselves and others at all times
    • practising strict hand and respiratory hygiene by:
      • washing their hands more often than usual with soap and water for at least 20 seconds, or use a hand sanitiser
      • avoiding touching their eyes, nose and mouth
      • covering their coughs or sneezes
      • wearing a surgical grade Type IIR face mask or higher grade, properly fitting, to minimise any risk of viral transmission from the isolating individual. If a respirator mask is used (for example N95), this should be non-valved.
    • A person who is legally required to self-isolate may only break self-isolation when attending the funeral and otherwise must continue to self-isolate unless there are other circumstances present that legally allow them not to.

Can we stand under the canopy and listen to the service?

  • At this time we will not be using the external speakers as we are unable to manage social distancing in our outside areas. We ask that mourners do not gather under the canopy in order to avoid breaking the Government guidance on social distancing,

Do I need to wear a face mask?

  • Face coverings are mandatory when attending a funeral service , or visiting reception (exemptions apply).

Can attendees sing or play musical instruments?

  • The guidance states that mourners should avoid playing musical instruments that are blown. Some professional, socially-distanced vocal or instrumental contributions can be included, either indoors or outdoors, but outside wherever possible. Singing should be limited to a small, set group of no more than 6 people, staying at least 2 metres apart, and should not include audience participation. Consider using instrumental music or recordings as an alternative to live singing.

Toilets, Hand washing and sanitising

  • Lea Fields toilets are open and has hand washing facilities. There is a  hand sanitising station both outside the chapel and in there chapel lobby (clearly marked) and should be utilised before entering the chapel.


  • All public areas are sanitised in-between each service (seats, handles, hard surfaces, toilets etc.).

Test and Trace

  • To help trace and stop the spread of Coronavirus (COVID-19) please scan the QR code when you arrive, using the NHS COVID-19 app. Funeral Directors will also give a simple NHS Test and Trace form for applicants to complete prior to the service. This will ask for their contact details (or those of the lead mourner on the day). Please contact the Crematorium on 01427 676500 for further queries.

Are the other facilities open to the public?

  • Due to the development of our Memorial Garden our Book of Remembrance room remains closed.
  • Current Book of Remembrance entries can be viewed online at or by visiting reception during office hours.
  • Memorial enquiries can be made by contacting us via email [email protected] or telephoning 01427 676500 or by calling into reception during office hours

Current seating plan

  • The chapel has 22 seats that allow for 2m social distancing, however, we can accommodate a maximum of 55 if mourners are seated with other
    members of their bubble. The chairs can be moved into larger groups if appropriate (apart from front two rows which are now fixed).
  • Please maintain 2m social distancing.
  • Put vulnerable or shielded mourners in a safer, more isolated position.
  • Wash or sanitise your hands before and after the funeral.

Seating plan from 17 May 2021


Test and Trace form