Coronavirus (Covid-19), Emergency Measures

Last Updated: 24 March 2020, 9:55

24 March 2020 Update

We will continue to operate as usual other than the public office which will be closed until further notice.

Our main aim is to minimize disruption and further upset for our families in this unprecedented times but we are having to put additional measures in place to protect people.

To protect vulnerable groups and key workers we are limiting attendance at funeral services to the immediate family:

  • Spouse/Partner
  • Parents/Carers
  • Brothers/Sisters
  • Children (and Partners)

You can contact us on phone 01427 676500 or email: [email protected]

23 March 2020 Update

As you will know, the Government have advised that, in order to contain the spread of the coronavirus (Covid-19), people should, among other things, limit social contact and avoid non-essential travel where possible. There is currently no ban on gatherings, so funerals can take place.

Families should also be advised to follow the Governments advice to stay at home if they show any symptoms. Those over 70, pregnant or with an underlying health problem are particularly encouraged to heed the advice. This could mean they may have to miss the funeral, or attend a memorial service at a later date. Alternatively, people could watch the funeral via our webcasting service.

Where funerals are to take place, families should be advised to consider restricting attendance to close family and friends so as to minimise the number of people gathered in a relatively small space. In order to minimise the risk of spreading the infection, and enabling Funerals to still take place, Lea Fields have implemented certain measures.

On 17 March 2020 following government advice, changes to the way we operate at Lea Fields Crematorium were made whilst we face the ongoing threat of the Coronavirus.

On 19 March 2020 we made the decision to lock the office door and only open for funeral directors to be able to deliver statutory forms and collect cremated remains.

In light of further guidance, to support social distancing and ensure we can maintain our service to the highest possible standard, we intend to take further measures.

To fully observe Government guidelines, it is crucial for us all to work together to continue to provide a respectful service and also protect the health and wellbeing of both your families and staff.

Please remind your families of the seriousness of Covid-19 and preventative measures already taken by our Government.

In summary:

  • The bearers room is unavailable to use
  • The waiting room is no longer available to be used
  • The congregation should remain in their cars until a few minutes before the service is due to start
  • Seating has been reduced in the chapel from 120 to 60 to discourage large numbers and reduce the close proximity of mourners, although we would recommend a smaller congregation as mentioned above
  • All hymn books have been removed
  • In addition to the daily clean that we do at Lea Fields Crematorium, we also began sanitising between services, handles, lectern, modesty boards, toilets and surfaces
  • We ask that families do not collect cremated remains directly from the crematorium
  • Ensure you follow the social distancing rule
  • Chapel doors will be locked until 10 minutes prior to a service
  • Everyone entering will be required to clean hands. Hand sanitizer is available in the foyer to the chapel
  • No one will be allowed to enter the Chapel until asked to do so by our chapel attendant
  • Crematorium staff will open and close the chapel doors, thereby restricting the number of people touching the handles
  • In between services, the hard surfaces in the Chapel will be wiped down with suitable cleaning equipment by the crematorium staff. This will include chair tops, door handles, catafalque top and toilets etc
  • We will not insist that curtains are closed following committal however families should be discouraged from touching or kissing the coffin as they leave
  • Our offices will remain locked at all times

As from Monday 30th March 2020, to encourage smaller numbers attending funerals at Lea Fields and to support those at high risk we will be offering your families the option to have the funeral service streamed live at a reduced cost of £20.00, normally £48.00.

This is live viewing only and the cost for the webcast that is available for 28 day + download remains the same at £54.00.

DVD recordings can still be purchased in the usual way.

These measures may change subject to future Government Guidance and advice.

I thank you for your understanding and assistance with the implementation of these measures and if you have any queries please do not hesitate to contact me.

Kind regards

Deborah Balsdon